Who can use WoSafe?
Women, families and people seeking eligible caregiving, travel or home-support services can use WoSafe. Professionals can apply through the caregiver onboarding path.
Help centre
Questions, clearly answered.
Learn how WoSafe works, what to expect from the platform and where to go when you need additional support.
01
Using WoSafe
Can I book from the website?
No. The website provides information and official download links. Accounts, bookings, chat and service activity remain inside the mobile app.
Is WoSafe available on Android and iPhone?
Yes. Official links to Google Play and the Apple App Store are available throughout this website.
02
Safety & SOS
How does SOS work?
SOS starts an emergency assistance flow in the app. Depending on configured settings and feature availability, it can alert trusted contacts, support location sharing and help users reach appropriate emergency pathways.
Does WoSafe replace 112 or the police?
No. WoSafe is a technology and support platform, not a government emergency service or law-enforcement agency. In an immediate emergency, contact the appropriate official service.
Can my family track me all the time?
WoSafe is designed around permission-based sharing. Review the app’s current settings and privacy information to understand when location is active and who can receive it.
03
Caregivers & services
How are professionals verified?
Applicants complete the checks required for their service category. These may include identity, document, address, qualification or applicable background-verification steps.
Can I become a caregiver?
Yes, if your service category is open and you meet the eligibility requirements. Download the app to begin onboarding.
How do ratings work?
Eligible completed services may allow users to provide feedback. Ratings should reflect genuine experiences and comply with platform guidelines.
04
Payments & privacy
How are payments handled?
Available pricing and payment methods are presented in the app before purchase or booking. Review the Fees and Payments page for additional terms.
Is my information private?
WoSafe describes its information practices and user choices in the Privacy Policy. Please review it before creating an account.
How can I delete my account?
Use the Delete Account page to prepare a request or follow the current in-app account deletion process where available.
Keep safety and support within reach.
Discover services, book verified professionals and access SOS inside the WoSafe mobile app.