Emergency protocols
Documented flows help users alert contacts and reach appropriate support.
Safety & trust centre
Trust needs visible safeguards.
Explore the principles and processes WoSafe uses to support informed choices, responsible service and clearer emergency readiness.
Verification
How professional verification works.
Exact requirements depend on role, location and current operations. A verified badge reflects completion of the applicable WoSafe checks; it is not a guarantee of future conduct.
- 01
Identity
Government-issued identity and basic profile information may be checked.
- 02
Documents
Service-specific licences, qualifications or address documents may be requested.
- 03
Applicable background checks
Additional verification may apply based on role, jurisdiction and available verification partners.
- 04
Ongoing accountability
Ratings, reports, profile reviews and re-verification can support platform oversight.
Safety layers
Technology, people and clear processes.
Privacy controls
Location and account settings should be understandable and permission-led.
Secure payments
Eligible transactions remain within supported app payment flows.
Incident reporting
Users and professionals can raise safety or conduct concerns for review.
Community guidelines
Shared standards set expectations for respect, boundaries and lawful use.
Partner pathways
Responsible NGO, care and emergency partnerships can strengthen local response.
Report a safety concern
For a platform-related safety or conduct concern, contact the WoSafe support or grievance channel. This is not an emergency dispatch channel.
Keep safety and support within reach.
Discover services, book verified professionals and access SOS inside the WoSafe mobile app.